Our logistics partner will dispatch your order within 2 working days. The delivery time varies depending on where you live. In a busy time like Christmas, it can take a little longer for the beautiful jewelry to be delivered to you.

Germany | € 4.99 | Free standard shipping from 99 € order value | Orders before 11:30: 1-2 working days | Orders placed after 11:30 am: 2-3 working days

Czech Republic, Belgium, Denmark, Luxembourg, Netherlands, Austria, Poland, France (excluding Corsica), Italy | € 7.99 | Free standard shipping from 125 € order value | 4-6 working days

Switzerland | € 14.99 | Free standard shipping from 150 € order value | 4-6 working days

Rest of Europe | € 9.99 | Free standard shipping from 150 € order value | 4-6 working days

International | € 14.99 | Free standard shipping from 180 € order value | 4-6 working days

We apologize very much and will do our best to avoid this event. In the meantime, please take a photo or video that shows us the defect in the piece of jewelry and send it to us support@theaceline.com

We will try to find a solution for you as soon as we receive your email.